Thank you for shopping with OneLegTwoLeg! We’re committed to providing you with the best possible shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.
- Most orders are processed and prepared for shipment within 2-5 business days.
- Customized or personalized items may take additional time for processing.
- We offer several shipping options, including standard, expedited, and international shipping.
- Shipping rates and delivery times vary based on your chosen shipping method and destination.
- Shipping rates are calculated based on the weight, dimensions, and destination of the items in your order.
- You can view shipping rates during the checkout process before confirming your order.
- Once your order has been shipped, you will receive a confirmation email containing a tracking number.
- You can use the tracking number to monitor the progress of your shipment on our website or the carrier’s website. If you did not receive your tracking number within 7 business days, please email us at email@example.com to request that it be resent.
- We currently offer shipping within the United States, Canada, and to select international destinations. Please check the checkout page for available shipping options to your location.
Customs and Import Duties:
- For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country’s authorities.
Lost or Delayed Shipments:
- In the rare event that your shipment is lost or significantly delayed, please contact our customer support team, and we’ll work to resolve the issue promptly.
- Some items may be subject to shipping restrictions due to their size, weight, or destination. Please review individual product pages for any shipping limitations.
If you have any questions or concerns about our shipping policy, feel free to contact our customer support team at firstname.lastname@example.org.
- All our products are made to order using Printify’s printing and fulfillment services.
- Processing time varies depending on the product type and current order volume.
- Typically, please allow 2-5 business days for processing before your order ships.
- We offer several shipping options through Printify’s partner carriers, including standard, expedited, and overnight shipping.
- Shipping costs are calculated based on the destination and the selected shipping method.